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Foxy Paws Complaint - Horrible Servcie
Foxy Paws Complaint

Foxy Paws Complaint


Horrible Servcie

I ordered a collar for my dog on 10/11/2009 paid for and was told 2 weeks later it was not available. I ordered another one on Nov. 6th and on Nov. 19 called and was told it was never ordered. I ask the Manager Michelle to refund my credit card and she told me they on did exchanges.. problem?? I have nothing to exchange. She was very rude. My credit card has stopped payment. Horrible place to shop

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zada says: (9 years ago)
This is interesting as I asked Michelle if she had googled herself and read all the complaints about Foxy Paws and she said no. What a surprise that she lied. Here is her response to a complaint!

FoxyPaws says: (9 years ago)
Response from Foxy Paws Management-We apologize that you had a bad experience with our store; and we are happy you have an outlet to share your disappointment.

While we have a handful of complaints, we like to point out that our customer list is now filled with 12,000 satisfied customers. We have been in business since 1998 serving our customers and local organizations. In fact, we helped adopt 25 dogs this past December.

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