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Foxy Paws Complaint - Horrible
Foxy Paws Complaint

Foxy Paws Complaint

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Horrible


customer service is horrible, all the owner michelle does is bug and bug and bug you until you have finally told her to bug off she insulted what I was wearing and also my friends. We are all 16 so we were really confused why this woman was being so rude. I wish their was a new owner because I would shop there if michelle wasn't.


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Comments


zada says: (8 years ago)
 0
This is not a false statement, I too was followed around when I was in the store.



Sara1 says: (8 years ago)
 0
Looking through all these comments, it is obvious that there were some kind of management-employee conflict. I don't let that influenced me because there are always 2 sides to a story. I have shopped at the store in Galleria last year (I am assuming it is the same store) and I did not have a problem. However, I went to this store in Willow Bend recently after I realized that the store in Galleria has been closed. The sales associate did follow me around the store and chatting away while I was trying to shop. It did bother me and when it became clear that I did not find anything I liked, she became short with me and I felt she wanted me to leave the store. Some products did not look like the ones from the other store in Galleria and so now I am thinking it is not the same store or maybe not the same company. But honestly, I was uncomfortable when I was in the store and maybe the sales person was just trying to be outgoing but was not having a good day. I probably would not visit this store again just because it just did not feel right.



FoxyPaws says: (9 years ago)
 0
Reply from Foxy Paws Management. This is obviously a false statement made by a disgruntled ex-employee. Foxy Paws has been a proud part of the dog community in North Texas for 10 years. This would not be possible unless we place the highest emphasis on customer service.



downwithfoxypaws says: (9 years ago)
 0
Get real, Michelle. Even the GM at the mall is hip to your game. He gave me a $50 mall certificate for the inconvenience you caused. You shouldn't be a manager, at any store.



MrsAgentZero says: (9 years ago)
 0
After dealing with this fiasco of a business I believe this comment



Michelleliaragain says: (9 years ago)
 0
when I said bug that is also equal to annoy...I will make myself clear since dallas diva didn't understand



DALLASDIVA says: (9 years ago)
 0
that is so sad,what does bug mean are you never mind



FoxyPaws says: (9 years ago)
 0
Reply from Foxy Paws Management. This is obviously a false statement made by a disgruntled ex-employee. Foxy Paws has been a proud part of the dog community in North Texas for 10 years. This would not be possible unless we place the highest emphasis on customer service.




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